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  • Home
  • About Us
    • Who is Eduventor Academy?
    • Our Mission
    • Our Vision
    • Our Pillars
    • Our Core Value
    • Team Leaders & Members
  • Explore
    • Educators
    • Parents
    • Caregivers
    • Learners
    • Year 1 Readiness Assessment
  • Career
  • Our Courses

Refund & Returns Policy

At Eduventor Academy, we are committed to providing quality training services and a satisfying learning experience. Our refund policy ensures transparency and fairness to all our clients.

1. Refund Eligibility

  • Refunds are applicable only for courses canceled by Eduventor Academy or in cases where students formally request a withdrawal before the course start date.
  • No refunds are provided once the course has commenced, except in extenuating circumstances that will be reviewed on a case-by-case basis.

2. Requesting a Refund

  • To request a refund, clients must email us at [email protected] or call 010-6377 8827, including the course details and reason for the refund.
  • Refund requests must be made no later than 7 days before the course start date.

3. Refund Processing

  • Approved refunds will be processed within 14-21 days and returned to the original payment method.
  • Processing fees or non-refundable deposits may apply.

4. Course Transfers and Rescheduling

  • Students may transfer their enrollment to another course or session, subject to availability, by contacting us at least 5 days before the course start date.
  • Rescheduling is allowed only once per enrollment.

5. Non-Refundable Services

  • Course materials and digital content purchased separately are non-refundable.

6. Changes to Policy

  • Eduventor Academy reserves the right to amend this policy at any time. Updates will be posted on our official website.

Contact Us If you have questions or need assistance, please reach out to us at:

  • Phone: 010-6377 8827
  • Email: [email protected]
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Eduventor Teachers Academy
201801006727 (1268741-X)
Persiaran Tebar Layar, Bukit Jelutong,
40150 Shah Alam, Selangor,Malaysia

Contact Info

Custom Programs: Tailored to your school’s needs

Call: 011 63778877
Email:  [email protected]

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